Should we charge for our services or does that devalue them? (part 1)

Example 1. Optical feedback

I started this off as a musing on if we should charge for our services, but found it became a little more personal as I explored options.

I offer it here to others who face the same dilemmas and welcome any thoughts and suggestions on this subject. 

People have strongly suggested that I should start charging for my time and maybe that’s what it will come down to in the end, because what I find is that most either seem to not value what I do, or they will feel that they can’t come back to me because they feel too embarrassed and awkward.

However, I find that this is a controversial subject because, on one hand, there are plenty of scammers out there who are quite happy to fleece people out of their hard-earned cash in exchange for generic information that could apply to anyone and on the other hand, if you do provide a service, some kind of exchange needs to take place.

I’ve been helping people since 1986 and so far, I’ve not charged for my services, help and advice I’ve provided, and normally, I will send people what they need at my own expense. (Generally, those will be Bach Flower Remedies. It’s a shame I don’t get commission for recommending and buying them!)

I find that, in spite of the thousands of bottles of remedies and rescue cream that I’ve sent out since 1995, there is something unsatisfying about it overall. In the end, it leaves you feeling flat.

Over the years, I’ve made the following observations.

Even though people ask for help, they will not actually use what I send them.

They will generally either:

  • Not take the remedies at all.
  • I never actually hear from them again, or get any feedback on if they actually helped or not.Ignore my advice on how they should be taken and only take them once or twice a day. (When in fact, they should be taken at least four times a day when starting out, and every few minutes when things are at a critical point.)

On the last point, I’ve actually had a couple of people tell me that they drank the entire bottle in one go when they reached a crisis point (and also claim it saved their lives!) It’s waste, though, as they are meant to last years.

I even had one person tell me, after I send the remedies, that she didn’t trust anything sent from people she did not know. She could have saved me fifty dollars if she had told me before hand.

When I do get feedback, however, it is mostly positive.

As I’m always learning about what to do, every success and every failure helps me for the next person.

For example, I’ve only recently discovered that the Bach Flower Remedy Mustard is excellent for dealing with negative energy attacks. Some people I’ve helped would have benefited from it if I had known that at the time. However, as it was not sent, they did not get the remedy they needed.

Now, there are a few who do follow my instructions and provide feedback, and generally, it is of a very positive nature. They also keep in contact from time to time, even if it’s just to say hello.

Those people tend to be the most renewing for me, as even their best wishes and friendship goes a long, long way.

I also get the odd person who will write me essay after essay and essentially give me their life’s story. Then they stop, only to return a few months later asking for more help (also in a very long e-mail.)

I find those tend to be the biggest drain on me.

I have come to the point where I feel I can no longer keep up this type of one way energy exchange.

So, I’ve got two options. Either I stop doing this altogether or I start to charge in some way.

Next: Looking at options.